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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes. You’ll receive intake same product in the picture. Our customer support will ensure you about this. If you give us order to ready your device then we’ll open the intake package in front of you.

You will receive sales receipt through email when you’ll place order. You can also receive sales receipt and others necessary documents from our located address.

If you find any problem with products, you can return the product immediately. We also provide customer home service also in that case. For this, you need to bring all necessary documents like sales receipt, warranty paper etc.

There are two way of order placement.

1) You can place order through website. In that case you need to select product and place order through our website. Then an invoice will be generated and send it to your mail. Then you need to pay certain amount of money through bkash to confirm your order.

2) You can come to our order place center to place order. In that case you need to bring your NID. After fulfill of papers and initial payment, you can place order.

You can ship your order to any place of Bangladesh. Remember : you just need to pay initial minimum amount (500tk) to place order if you take the product from our sales center.

If you want to take home delivery/office delivery, in that case you need to pay full amount at first. Then product will be delivered. In Dhaka, Delivery charge is 500 tk & outside of Dhaka, delivery charge is 800 tk.

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